If you need technical assistance at any time during the event, please click on the support bubble in the bottom right-hand corner of the platform - this will give you a direct line to the IT support team on the event platform. 

How do I set up my profile?
Log into the virtual event platform, click the box with your initials on the top right menu, and select 'Edit Profile'.
 
I can't remember my password
Click the 'Forgot Your Password?' button on the login page to be emailed with instructions on how to reset it, or click the SUPPORT button to chat to us and we can reset it for you.

Will I need to download specific software or an App?
Google Chrome is the recommended browser. If you typically use another browser such as Edge or Safari, we highly recommend that you download Google Chrome prior to the event.

What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers. Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.

Do I need a microphone or camera to participate?
No. Interaction is via the chat and question functions.

How do I watch the live sessions?
Click 'Watch Live'  button located on the top menu bar.

 

How do I submit a question to the speaker during a session?
At the bottom of the Watch Live page there is a questions section where you submit any questions to the speaker during their talk. Do not use the chat function to ask the speaker a question. The chat function is for engaging with other viewers.